Returns & Exchanges
At Thistle and Spire, we want you to feel confident and empowered in your purchase. If your intimates aren't a perfect fit, we offer a seamless return or exchange process within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Ensure all items are in their original condition, unworn and unwashed, with all designer tags and hygienic liners still securely attached.
Print and Post
Download your prepaid shipping label, affix it to your package, and drop it off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing